Studiejob: Copenhagen
Kompensation: Konkurrencedygtig
Oprettet den: 05/10/2025
Ansøgningsfrist: 31/10/2025
Company Introduction
Fresto is a fast-growing software company on a mission to optimize the way modern restaurants run. Our all-in-one platform empowers restaurateurs to simplify operations, streamline workflows, and unlock better results from daily routines to long-term growth.
We focus on what matters most: serving guests gracefully from booking to payment, while making every aspect of restaurant operations run smoothly from booking to books.
With proven results and the backing of top industry investors, we’re scaling rapidly in Denmark and across Europe. Our passionate team is driven by one goal: helping restaurants thrive by making their daily flow effortless and their business stronger.
The Role
As a Customer Support Agent at Fresto, you’ll be the friendly and reliable first point of contact for our customers. Whether by phone, chat, email, or on-site visits, you’ll ensure they feel supported, confident, and satisfied as they use our product and partner hardware. You’ll also work closely with our Customer Success Managers to help customers succeed across their journey.
Responsibilities
What we’re looking for
We’re looking for someone with a true service mindset, empathetic, calm under pressure, and motivated to help others. Ideally, you bring:
Why join Fresto?
At Fresto, you’ll join a team shaping the future of hospitality technology. We offer:
How to apply?
Curious about the role or have questions? Feel free to reach out to Helena Small, Head of Customer Success, at [email protected].
Our selection process includes a mix of interviews and a talent discovery assessment. We’re reviewing applications on an ongoing basis and will fill the position once we find the right match. Applications are open until October 31, 2025.
Fresto is a fast-growing software company optimising how modern restaurants run. Our all-in-one suite helps restaurateurs enhance guest experiences, simplify operations, and drive growth. Backed by top industry investors, we’re rapidly scaling across Denmark and Europe with one mission: helping restaurants thrive by making daily operations effortless and businesses stronger.
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